According to a report prepared by KPMG, number of mobile banking users will get doubled by 2019 and reach a quarter of the global population. With the emergence of mobile banking apps, a huge percentage of banking transactions have already moved away from traditional methods like using services of ATMs or bank branches. In light of this progression, banks are continually striving to introduce innovative and advanced mobile services. It goes without saying that the end users’ expectations are also rapidly increasing. Such expectations include the highest level of performance, support for a never-ending number of mobile devices and a complete package of features that can empower them to meet their routine banking needs seamlessly. In this scenario, testing of mobile banking apps has become extremely crucial to ensure a flawless and smooth user experience. Banking applications deal with absolutely confidential financial data, which has made their testing one of the most difficult ones with some major and mandatory elements. Let’s have a look at 4 key elements that have to be considered while testing mobile banking apps.
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Getting right kind of test data
Different types of misuses can happen if a customer’s personal information gets uncovered in public domain. Hence, to prevent this, most countries have strict regulatory requirements that often make the personal information inaccessible to the testers. To produce right kind of test data, a tester should consider retail banking apps that validate testing over different devices. For instance, in case of two customers having short and long names and different account balances, testing the app with these data may ensure the intactness of the screen layout in different cases. Merging of synthetic data creation with data masking empowers the tester to deal with this problem successfully. The personal information is obscured while the synthetic test data is generated after actual comprehension of the business flow.
